help
Welcome to the TaiChiMark Help Center.
Here you can find information related to courses, account access, payments, and technical support. If you encounter any issues while using our platform, we are here to help.
What We Can Help With
1. Course Questions
If you have questions about course content, learning order, or practice suitability, please refer to the course description pages. Our courses are designed for home practice, with a focus on gradual progress and long-term consistency.
2. Account & Access Issues
This includes login problems, playback issues, or access restrictions. Please make sure you are logged in with the correct account and have a stable internet connection.
3. Payment & Orders
If you experience payment failures, inactive orders, or cannot access a course after purchase, please contact us and include your order details so we can assist you efficiently.
4. Technical Support
For technical issues such as video playback, page loading, or website functionality, please provide details about your device, browser, and any error messages you encounter.
---
Contact Us
If your question is not answered above, feel free to reach out to us:
* 📧 Support Email: [support@taichimark.com](mailto:support@taichimark.com)
* 📩 Business & Partnerships: [contact@taichimark.com](mailto:contact@taichimark.com)
We usually respond within **1–2 business days.
---
Important Notice
TaiChiMark provides Tai Chi and wellness-related educational content for general health and balance. It is not intended to replace medical advice. If you have specific medical conditions, please consult a qualified healthcare professional before practicing.
Thank you for choosing TaiChiMark.
We wish you a safe rewarding and practice journey.